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Customer Service

We are here for all your beauty inquiries! Please feel free to contact us with any and all questions that you may have. Email us at

We will respond to your questions within 24 hours.

Order Processing

  • Orders are processed within 24 hours of receipt (processing time does not include holidays)
  • We do our best to process orders as soon as we can to ensure customer satisfaction

Please visit our Refund & Return Policy for further information. Please note, My Pearly Skin reserves the right to refuse all returns. In the unlikely event that you receive damaged or incorrect products, please follow the steps for Damaged Products in the Refund & Return Policy page.